Return & Refund Policy

Return / Cancellation Policy

REFUND
The refund process is subject to the following conditions: 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
-A shipping fee and cash on delivery fee may be charged for refunds which do not fall under manufacturing defects.
-Your refund will be processed within 2 working days of receiving your product. Refunds are credited to your bank account and may take up to 3 days to reflect in your account. A credit applied to your credit card or other methods of payment may take an additional 7-10 days for the refund to reflect in your account.
All sale items are non-refundable.
All customizable products are non-refundable.

Refunds are only issued for products purchased directly from our website www.artslane.com. Returns and refund of products purchased from re-sellers of our products must be addressed to the re-seller.

No refund claims can be made based on the color and texture of the product.

We reserve the right to offer/deny refunds/exchanges for reasons not specified here as we evaluate each claim on a case to case basis.

SALE ITEMS

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. We reserve the right to reject refund and exchange request for sale items.

For any queries, email us at [email protected]

Cancellations:

  • We do not accept cancellations once the order is placed.
  • In situations where the customer is not available to receive the deliveries and the shipment is returned only the product price shall be refunded!

Note: To return your defected product, you contact us:+91-6359279969

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